Concepedia

Sarah Steilen

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1

Publications

258

Citations

1

H-Index

2014

Active since

Affiliations

Johannes Gutenberg University Mainz(Current)

Sarah Steilen is an author at Johannes Gutenberg University Mainz specializing in media policies, social computing, and social media.

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Publications per year

2014–2014

1

Publications

1

Handling complaints on social network sites – An analysis of complaints and complaint responses on Facebook and Twitter pages of large US companies

Sabine Einwiller, Sarah Steilen · Public Relations Review · 2014 · 258 citations

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