Concepedia

Author

Jennifer W. Clay

Walker (United States)

Also Known As

Jennifer W. Clay

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Publications

61

Citations

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H-Index

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Concepts

All Affiliations

Walker (United States)
JW

About

Jennifer W. Clay is an author at Walker (United States) specializing in customer satisfaction, behavioral sciences, and interactive marketing.

Top Concepts

#ConceptH-IndexPublicationsCitations

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Management

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Behavioral Sciences

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Communication

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Marketing

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Brand Management

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Jennifer W. Clay

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1

Publications

61

Citations

1

H-Index

YearCitations

Salesperson characteristics affecting consumer complaint responses

Stephen W. Clopton, James E. Stoddard, Jennifer W. Clay

Journal of Consumer Behaviour

2001

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