3
Publications
150
Citations
3
H-Index
2013
Active since
Affiliations
Volkan Özbek is an author at Kocaeli Üniversitesi specializing in customer satisfaction, marketing, and engineering.
Top concepts
MarketingCustomer SatisfactionBusinessManagementTechnologyEngineeringCommunicationUser ExperienceSocial ComputingEthical Marketing
Publications per year
2013–2014
3
3
Volkan Özbek, Ümit Alnıaçık, Mehmet Emin Akkılıç et al. · Procedia - Social and Behavioral Sciences · 2013 · 13 citations · Full text
Customer Satisfaction, Perceived Ethical Problem, Ethical Problem +13
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