Concepedia

Sangjae Lee

SL

54

Publications

3.8K

Citations

30

H-Index

1993

Active since

Affiliations

Sejong University(Current)

Sungkyunkwan University

College of Business Administration

Namseoul University

Electronics and Telecommunications Research Institute

Sangjae Lee is an author at Sejong University specializing in management, business, and customer satisfaction.

Top concepts

ManagementBusinessEngineeringCustomer SatisfactionMarketingInteractive MarketingConsumer ResearchTechnologyCommunicationInformation Management

Publications per year

1993–2021

54

Publications

54

KMPI: measuring knowledge management performance

Kun Chang Lee, Sangjae Lee, In Won Kang · Information & Management · 2004 · 564 citations

Business Intelligence, Management, Management Performance +5

The impact of tour quality and tourist satisfaction on tourist loyalty: The case of Chinese tourists in Korea

Sangjae Lee, Sungil Jeon, Doyoung Kim · Tourism Management · 2010 · 403 citations

Customer Satisfaction, Destination Marketing, Tourism Competitiveness +7

An integrated view of knowledge management for performance

Sangjae Lee, Byung Gon Kim, Hoyal Kim · Journal of Knowledge Management · 2012 · 262 citations

Human Resource Management, Knowledge Technology, Partial Least Squares +19

Predicting the helpfulness of online reviews using multilayer perceptron neural networks

Sangjae Lee, Joon Yeon Choeh · Expert Systems with Applications · 2013 · 200 citations

Natural Language Processing, Customer Review, Engineering +11

Factors affecting the implementation success of Internet-based information systems

Sangjae Lee, Kyoung-jae Kim · Computers in Human Behavior · 2006 · 194 citations

Information Technology Management, Management, Implementation Success +3

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