Concepedia

Berrin Arzu Eren

BA

Statistics

Publications

3

Citations

361

H-Index

3

Active since

2021

Affiliations

Central Bank of the Republic of Turkey(Current)

Berrin Arzu Eren is an author at Central Bank of the Republic of Turkey specializing in banking, business, and corporate reputation effects.

ORCID

Publications per year

2021–2023

3

Publications

3

Determinants of customer satisfaction in chatbot use: evidence from a banking application in Turkey

Berrin Arzu Eren · International Journal of Bank Marketing · 2021 · 284 citations

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QR code m-payment from a customer experience perspective

Berrin Arzu Eren · Journal of Financial Services Marketing · 2022 · 51 citations · Full text

, , +13

Antecedents of robo-advisor use intention in private pension investments: an emerging market country example

Berrin Arzu Eren · Journal of Financial Services Marketing · 2023 · 26 citations · Full text

, , +13

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