Concepedia

Itai Gurvich

IG

Statistics

Publications

27

Citations

1.4K

H-Index

20

Active since

2005

Affiliations

Northwestern University(Current)

Cornell University

Rice University

Stanford University

Decision Sciences (United States)

Itai Gurvich is an author at Northwestern University specializing in operations research, engineering, and computer science.

Top concepts

EngineeringOperations ResearchQueuing TheoryBusinessComputer ScienceMechanism DesignSystems EngineeringCombinatorial OptimizationGame TheoryProbability

Publications per year

2005–2023

27

Publications

27

“We Will Be Right with You”: Managing Customer Expectations with Vague Promises and Cheap Talk

Gad Allon, Achal Bassamboo, Itai Gurvich · Operations Research · 2011 · 179 citations

Cheap Talk, Customer Satisfaction, Service Provider +18

Service-Level Differentiation in Many-Server Service Systems via Queue-Ratio Routing

Itai Gurvich, Ward Whitt · Operations Research · 2009 · 157 citations

Mathematical Programming, Engineering, Dynamic Resource Allocation +19

On the Dynamic Control of Matching Queues

Itai Gurvich, Amy R. Ward · Stochastic Systems · 2014 · 104 citations · Full text

Fluid Queue, Optimal Control, Engineering +13

Staffing Call Centers with Uncertain Demand Forecasts: A Chance-Constrained Optimization Approach

Itai Gurvich, James Luedtke, Tolga Tezcan · Management Science · 2010 · 103 citations

Mathematical Programming, Demand Rate Uncertainty, Engineering +27

Hospital Readmissions Reduction Program: An Economic and Operational Analysis

Dennis Zhang, Itai Gurvich, Jan A. Van Mieghem et al. · Management Science · 2016 · 93 citations

Health Insurance Design, Game Theory, Serguei Netessine +22

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