Concepedia

John Heng Aik Joo

JH

3

Publications

92

Citations

3

H-Index

2019

Active since

Affiliations

Coventry University(Current)

National University of Singapore

John Heng Aik Joo is an author at Coventry University specializing in customer satisfaction, marketing strategy, and knowledge transfer.

Top concepts

Publications per year

2019–2021

3

Publications

3

Knowledge creation process, customer orientation and firm performance: Evidence from small hotels in Malaysia

Melissa Liow Li, Sam Choon-Yin, Yeow Kim Chai et al. · Asia Pacific Management Review · 2019 · 59 citations · Full text

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Investigation of Factors Impacting Lean Implementation in the Indonesian Fast-Moving Consumer Goods Industry

Rio Tanudiharjo, Florence Ng Jia Yun, John Heng Aik Joo et al. · Operations and Supply Chain Management An International Journal · 2021 · 17 citations · Full text

Barriers Affecting Successful Lean Implementation in Singapore's Shipbuilding Industry: A Case Study

Edwin Tan Hock Lai, Florence Ng Jia Yun, Ivan C. Arokiam et al. · Operations and Supply Chain Management An International Journal · 2020 · 16 citations · Full text

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