Melissa Liow Li

Publications

Citations

H-Index

2019

Active since

Affiliations

University of Newcastle Australia(Current)

Melissa Liow Li is an author at University of Newcastle Australia specializing in knowledge transfer, knowledge management, and customer satisfaction.

ORCID

Top concepts

TourismBusinessMarketingManagementHospitalityFirm PerformanceBusiness StrategyKnowledge TransferMarketing StrategyKnowledge Management

Publications per year

2019–2023

Publications

Knowledge creation process, customer orientation and firm performance: Evidence from small hotels in Malaysia

Melissa Liow Li, Sam Choon-Yin, Yeow Kim Chai et al. · Asia Pacific Management Review · 2019 · 59 citations · Full text

Customer Satisfaction, Firm Performance, Knowledge Creation +19

Tourist walkability and sustainable community-based tourism: conceptual framework and strategic model

Peik-Foong Yeap, Melissa Liow Li · International Journal of Tourism Cities · 2023 · 13 citations

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