Fatema Shabbir Golawala

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Active since

2007

Affiliations

University of Wollongong in Dubai(Current)

Fatema Shabbir Golawala is an author at University of Wollongong in Dubai specializing in international business, travel purpose, and service encounter.

Publications per year

2007–2011

Publications

The United Arab Emirates: The twenty‐first century beckons

Jim Grant, Fatema Shabbir Golawala, Donelda S. McKechnie · Thunderbird International Business Review · 2007 · 45 citations

Social Sciences, Economics, International Business +5

Partitioning service encounters into touchpoints to enhance quality

Donelda S. McKechnie, Jim Grant, Fatema Shabbir Golawala · International Journal of Quality and Service Sciences · 2011 · 20 citations

Business, Quality Management, Service Operations +15

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