Concepedia

Ron G. Thorn

RG

4

Publications

327

Citations

4

H-Index

1996

Active since

Affiliations

The University of Texas at Austin(Current)

Ron G. Thorn is an author at The University of Texas at Austin specializing in management, customer satisfaction, and business.

Top concepts

ManagementBusinessCustomer SatisfactionMarketingEngineeringHuman ResourcesQuality ControlStrategic ManagementOrganizational BehaviorTotal Quality Management

Publications per year

1996–1999

4

Publications

4

The effect of user engagement on system success: A meta-analytical integration of research findings

Mark I. Hwang, Ron G. Thorn · Information & Management · 1999 · 251 citations

Customer Satisfaction, Meta-analytical Integration, System Success +13

The Influence of Organizational Structure on the Effectiveness of TQM Programs

Jasmine Tata, Sameer Prasad, Ron G. Thorn · Journal of managerial issues · 1999 · 47 citations

Total Quality Management, Customer Satisfaction, Organizational Characteristic +17

JOB SATISFACTION AND ORGANIZATION COMMITMENT: A COMPARISON OF UNITED STATES AND MEXICO EMPLOYEES

Christine Borycki, Ron G. Thorn, Jane LeMaster · International Journal of Commerce and Management · 1998 · 18 citations

Productivity, Job Satisfaction, Work Attitude +9

Benchmarking Maquiladora operations relative to those in the USA

Sameer Prasad, Jasmine Tata, Ron G. Thorn · International Journal of Quality & Reliability Management · 1996 · 11 citations

Total Quality Management, Customer Satisfaction, Performance Benchmarking +26

Rows per page

1–4 of 4