Concepedia

Anh Chi Phan

AC

Statistics

Publications

21

Citations

1.3K

H-Index

15

Active since

2009

Affiliations

Yokohama National University(Current)

Vietnam National University, Hanoi

Thuongmai University

Vietnam National University Ho Chi Minh City

Applied Science Private University

Anh Chi Phan is an author at Yokohama National University specializing in management, operations management, and quality management.

Publications per year

2009–2022

21

Publications

21

The impact of hard and soft quality management on quality and innovation performance: An empirical study

Jing Zeng, Anh Chi Phan, Yoshiki Matsui · International Journal of Production Economics · 2014 · 250 citations

Management, Innovation Management, Quality Management +13

Quality management practices and competitive performance: Empirical evidence from Japanese manufacturing companies

Anh Chi Phan, Ayman Bahjat Abdallah, Yoshiki Matsui · International Journal of Production Economics · 2011 · 180 citations

Management, Operations Management, Quality Management +15

Service Quality and Customer Satisfaction: A Case Study of Hotel Industry in Vietnam

Nguyen Hue Minh, Nguyễn Thu Hà, Anh Chi Phan et al. · Asian Social Science · 2015 · 132 citations · Full text

Management, Hospitality Management, Marketing +17

Determinants of Customer Satisfaction and Loyalty in Vietnamese Life-Insurance Setting

Nguyễn Minh Hà, Hoàng Việt Nguyễn, Nhan Trung Nguyen et al. · Sustainability · 2018 · 122 citations · Full text

Business, Insurance, Marketing +13

Contribution of Quality Management Practices to Sustainability Performance of Vietnamese Firms

Minh Quang Nguyen, Anh Chi Phan, Yoshiki Matsui · Sustainability · 2018 · 106 citations · Full text

Management, Quality Management, Sustainability Management +10

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