Concepedia

Andreas C. Soteriou

AC

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Publications

21

Citations

1.6K

H-Index

19

Active since

1994

Affiliations

University of Cyprus(Current)

University of Southern California

Andreas C. Soteriou is an author at University of Cyprus specializing in management, operations management, and performance measurement.

Publications per year

1994–2023

21

Publications

21

GREENING THE SERVICE PROFIT CHAIN: THE IMPACT OF ENVIRONMENTAL MANAGEMENT PRACTICES

George I. Kassinis, Andreas C. Soteriou · Production and Operations Management · 2003 · 352 citations

Management, Environmental Management, Hospitality Management +17

Operations, Quality, and Profitability in the Provision of Banking Services

Andreas C. Soteriou, Stavros A. Zenios · Management Science · 1999 · 298 citations

Business, Business Economics, Operations Management +17

Linking the customer contact model to service quality

Andreas C. Soteriou, Richard B. Chase · Journal of Operations Management · 1998 · 129 citations

Management, Hospitality Management, Quality Management +11

An internal customer service quality data envelopment analysis model for bank branches

Andreas C. Soteriou, Yiannos Stavrinides · International Journal of Operations & Production Management · 1997 · 104 citations

Management, Performance Management, Banking +16

Benchmarks of the Efficiency of Bank Branches

Christiana V. Zenios, Stavros A. Zenios, Kostas Agathocleous et al. · INFORMS Journal on Applied Analytics · 1999 · 101 citations · Full text

Business, Business Economics, Operations Management +17

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