Concepedia

Stephen Wightman

SW

1

Publications

13

Citations

1

H-Index

1995

Active since

Affiliations

Irish Management Institute(Current)

Stephen Wightman is an author at Irish Management Institute specializing in customer relationship management, strategy, and customer satisfaction.

Top concepts

BusinessStrategyEducationMarketingManagementHuman ResourcesBusiness StrategyStrategic ManagementCustomer SatisfactionIndustrial Engineering

Publications per year

1995–1995

1

Publications

1

Customer‐focused management development

Paul Humphreys, Eddie McAleer, Stephen Wightman et al. · Journal of European Industrial Training · 1995 · 13 citations

Customer Experience, Customer Satisfaction, Industrial Engineering +20

Rows per page

1–1 of 1