Concepedia

Veli‐Matti Sorvala

VS

2

Publications

103

Citations

2

H-Index

2009

Active since

Affiliations

University of Helsinki(Current)

Veli‐Matti Sorvala is an author at University of Helsinki specializing in construction project management, customer satisfaction, and design.

Top concepts

DesignBusinessEngineeringCustomer SatisfactionConstruction ManagementConstruction OperationsConstruction EngineeringConstruction Project ManagementMarketingManagement

Publications per year

2009–2009

2

Publications

2

Modelling structure of customer satisfaction with construction

Sami Kärnä, Juha‐Matti Junnonen, Veli‐Matti Sorvala · Journal of Facilities Management · 2009 · 67 citations

Customer Experience, Customer Satisfaction, Construction Project Management +17

Classifying and clustering construction projects by customer satisfaction

Sami Kärnä, Veli‐Matti Sorvala, Juha‐Matti Junnonen · Facilities · 2009 · 36 citations

Total Quality Management, Customer Satisfaction, Construction Project Management +16

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