Concepedia
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Publications
1
Citations
25
H-Index
Active since
2010
박영택 is an author specializing in customer requirements gathering, product requirements definition, and customer requirements analysis.
Publications per year
2010–2010
Potential Customer Satisfaction Improvement Index based on Kano Model
임성욱, 박영택 · Journal of the Korean society for quality management · 2010 · 25 citations
Management, Marketing Management, Continuous Improvement +8
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