Nicolai Petrovsky

Democracy and Government Performance: Holding Incumbents Accountable in English Local Governments

George A. Boyne, Oliver James, Peter John et al. · The Journal of Politics · 2009 · 184 citations

Government Performance, English Local Governments, Political Behavior +20

The <scp>Expectancy‐Disconfirmation</scp> Model and Citizen Satisfaction with Public Services: A Meta‐analysis and an Agenda for Best Practice

Zhang Jia-sheng, Wenna Chen, Nicolai Petrovsky et al. · Public Administration Review · 2021 · 157 citations · Full text

Customer Satisfaction, Public Services, Consumer Research +18

Top Management Turnover and Organizational Performance: A Test of a Contingency Model

George A. Boyne, Oliver James, Peter John et al. · Public Administration Review · 2011 · 96 citations · Full text

Organizational Characteristic, Education, Administrative Leadership +18

Best Practice Recommendations for Replicating Experiments in Public Administration

Richard M. Walker, Gene A. Brewer, M. Jin Lee et al. · Journal of Public Administration Research and Theory · 2018 · 95 citations · Full text

Organizations, Field Experiment, Education +18

Does Public Service Performance Affect Top Management Turnover?

George A. Boyne, Oliver James, Peter John et al. · Journal of Public Administration Research and Theory · 2010 · 78 citations · Full text

Performance Management, Productivity, Bureaucracy +15