Concepedia
Statistics
Publications
61
Citations
2.3K
H-Index
29
Active since
1986
Affiliations
Monash University(Current)
University College London
Flinders University
Columbia University
UNSW Sydney
R.N. Ibrahim is an author at Monash University specializing in engineering, mechanical engineering, and mechanics of materials.
Top concepts
EngineeringMechanical EngineeringMechanics Of MaterialsMaterial ScienceOperations ResearchSystems EngineeringMicrostructureCorrosionQueuing TheoryFracture Mechanics
Publications per year
1986–2021
Sharing delay information in service systems: a literature survey
R.N. Ibrahim · Queueing Systems · 2018 · 111 citations · Full text
Customer Satisfaction, Engineering, Business Intelligence +20
Modeling and forecasting call center arrivals: A literature survey and a case study
R.N. Ibrahim, Han Ye, Pierre L’Ecuyer et al. · International Journal of Forecasting · 2016 · 98 citations · Full text
Wait-Time Predictors for Customer Service Systems with Time-Varying Demand and Capacity
R.N. Ibrahim, Ward Whitt · Operations Research · 2011 · 89 citations
Customer Satisfaction, New Predictors, Engineering +27
Forecasting Call Center Arrivals: Fixed-Effects, Mixed-Effects, and Bivariate Models
R.N. Ibrahim, Pierre L’Ecuyer · Manufacturing & Service Operations Management · 2012 · 84 citations
Forecasting Methodology, Engineering, Communication +17
Eliciting Human Judgment for Prediction Algorithms
R.N. Ibrahim, Song‐Hee Kim, Jordan Tong · Management Science · 2021 · 84 citations
Artificial Intelligence, Engineering, Judgmental Forecasting +23
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