Jin Hooi Chan

Motivations for selecting cross-border e-commerce as a foreign market entry mode

Xiaoguang Qi, Jin Hooi Chan, Jun-Yan Hu et al. · Industrial Marketing Management · 2020 · 142 citations

Marketing, International Management, Economics +13

The role of self-gentrification in sustainable tourism: Indigenous entrepreneurship at Honghe Hani Rice Terraces World Heritage Site, China

Jin Hooi Chan, Katia Iankova, Ying Zhang et al. · Journal of Sustainable Tourism · 2016 · 110 citations

Customer experience and brand loyalty in the full-service hotel sector: the role of brand affect

Jingjing Guan, Wanfei Wang, Zhigang Guo et al. · International Journal of Contemporary Hospitality Management · 2021 · 88 citations

Customer Experience, Customer Satisfaction, Brand Affect +21

Big data in action: An overview of big data studies in tourism and hospitality literature

Jiaying Lyu, Asif Khan, Sughra Bibi et al. · Journal of Hospitality and Tourism Management · 2022 · 66 citations

Marketing, Engineering, Data Science +11

Why are Chinese and North American guests satisfied or dissatisfied with hotels? An application of big data analysis

Shun Ying, Jin Hooi Chan, Xiaoguang Qi · International Journal of Contemporary Hospitality Management · 2020 · 55 citations

Customer Satisfaction, Tourism Management, Tourism Performance +21