George Christian Linhares Bezerra

Statistics

Publications

Citations

528

H-Index

Active since

2015

Affiliations

University of Coimbra(Current)

Institute for Systems Engineering and Computers

George Christian Linhares Bezerra is an author at University of Coimbra specializing in management, operations management, and passenger satisfaction.

ORCID

Publications per year

2015–2020

Publications

The effects of service quality dimensions and passenger characteristics on passenger's overall satisfaction with an airport

George Christian Linhares Bezerra, Carlos F. Gomes · Journal of Air Transport Management · 2015 · 167 citations · Full text

Business, Marketing, Operations Management +14

Measuring airport service quality: A multidimensional approach

George Christian Linhares Bezerra, Carlos F. Gomes · Journal of Air Transport Management · 2016 · 140 citations · Full text

Management, Operations Management, Quality Management +14

Antecedents and consequences of passenger satisfaction with the airport

George Christian Linhares Bezerra, Carlos F. Gomes · Journal of Air Transport Management · 2020 · 78 citations · Full text

Management, Transportation Planning, Transport +10

Determinants of passenger loyalty in multi-airport regions: Implications for tourism destination

George Christian Linhares Bezerra, Carlos F. Gomes · Tourism Management Perspectives · 2019 · 68 citations · Full text

Management, Marketing, Tourism Management +14

Performance measurement in airport settings: a systematic literature review

George Christian Linhares Bezerra, Carlos F. Gomes · Benchmarking An International Journal · 2016 · 49 citations · Full text

Management, Operations Management, Performance Management +11

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