Concepedia
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Publications
1
Citations
33
H-Index
Active since
2011
N. Senthikumar is an author specializing in structural equation modeling, corporate governance, and customer satisfaction.
Top concepts
BusinessMarketingManagementService QualityCustomer ServiceMarketing StrategyCorporate GovernanceCustomer SatisfactionSocial ResponsibilityStructural Equation Modeling
Publications per year
2011–2011
Impact of corporate social responsibility on customer satisfaction in banking service
N. Senthikumar, A. Ananth, Arulraj Arockiasamy · AFRICAN JOURNAL OF BUSINESS MANAGEMENT · 2011 · 33 citations · Full text
Customer Satisfaction, Banking Service, Service Quality +14
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