Statistics
Publications
18
Citations
1.3K
H-Index
16
Active since
2007
Wan‐I Lee is an author at National Kaohsiung First University of Science and Technology specializing in marketing, management, and customer satisfaction.
Publications per year
2007–2024
18
18
Assessing the effects of consumer involvement and service quality in a self-service setting
Wan‐I Lee, Yen Ting Helena Chiu, Chia‐Chi Liu et al. · Human Factors and Ergonomics in Manufacturing & Service Industries · 2011 · 62 citations · Full text
Customer Satisfaction, Consumer Research, Technology Adoption +16
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