Concepedia
Statistics
Publications
1
Citations
19
H-Index
Active since
1983
L.W. Hardy is an author specializing in customer satisfaction, business, and marketing strategy.
Top concepts
BusinessMarketingManagementMarketing StrategyMarketing ManagementCustomer Satisfaction
Publications per year
1983–1983
The Marketing of Services in the UK Construction Industry
L.W. Hardy, Eric Davies · European Journal of Marketing · 1983 · 19 citations
Customer Satisfaction, Service Research, Service Study +10
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