Noyan Ilk - Concepedia

Author

Noyan Ilk

Florida State University ORCID

Also Known As

Ilk, Noyan, Noyan Ilk

Publications

452

Citations

H-Index

Concepts

All Affiliations

Florida State University University of Arizona Oregon State University City University of Hong Kong Systems, Applications & Products in Data Processing (United States)

About

Noyan Ilk is an author at Florida State University specializing in management, engineering, and communication.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Management	9	9	258
2	Engineering	7	7	249
3	Business	4	4	180
4	Arts	2	2	41
5	Language Studies	1	1	13

Noyan Ilk

Publications

442

Citations

H-Index

Page 1

	Year	Citations
Multi-disease prediction using LSTM recurrent neural networks Lu Men, Noyan Ilk, Xinlin Tang, Expert Systems with Applications Disease DiagnosisEngineeringMachine LearningMedicinePredictive Analytics	2021	121
Stability of Transaction Fees in Bitcoin: A Supply and Demand Perspective Noyan Ilk, Guangzhi Shang, Shaokun Fan, MIS Quarterly Demand PerspectiveCryptocurrencyFintechPayment SystemBitcoin Platform	2021	79
When More Is Less: Field Evidence on Unintended Consequences of Multitasking Paulo Góes, Noyan Ilk, Mingfeng Lin, Management Science Customer SatisfactionBehavioral Decision MakingCognitionInformation OverloadProblematic Smartphone Use	2017	45
Improving customer routing in contact centers: An automated triage design based on text analytics Noyan Ilk, Guangzhi Shang, Paulo Góes Journal of Operations Management Customer SatisfactionEngineeringCustomer ProfilingCommunicationBusiness Analytics	2020	39
<scp><i>Need for speed</i></scp>, but how much does it cost? Unpacking the <scp>fee‐speed</scp> relationship in Bitcoin transactions Guangzhi Shang, Noyan Ilk, Shaokun Fan Journal of Operations Management FintechEngineeringBlockchain SecurityBitcoin Transaction DataBusiness	2022	35
Workforce management in omnichannel service centers with heterogeneous channel response urgencies Noyan Ilk, Michael J. Brusco, Paulo Góes Decision Support Systems Omnichannel LogisticsOrganizational CommunicationWorkforce DevelopmentOmnichannel Service CentersManagement	2017	21
The impact of waiting on customer‐instigated service time: Field evidence from a live‐chat contact center Noyan Ilk, Guangzhi Shang Journal of Operations Management Customer SatisfactionDigital MarketingConsumer ResearchCommunicationField Evidence	2022	20
Semantic enrichment process: An approach to software component reuse in modernizing enterprise systems Noyan Ilk, Jianbo Zhao, Paulo Góes, Information Systems Frontiers Software MaintenanceEngineeringBusiness IntelligenceSoftware ReuseSoftware Engineering	2010	15
Live-chat agent assignments to heterogeneous e-customers under imperfect classification Paulo Góes, Noyan Ilk, Wei Thoo Yue, ACM Transactions on Management Information Systems Artificial IntelligenceCustomer SatisfactionChatbotEngineeringAgent Communication Language	2011	15
Blockchain as a trust machine: From disillusionment to enlightenment in the era of generative AI Shaokun Fan, Noyan Ilk, Akhil Kumar, Decision Support Systems	2024	15

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