Concepedia

Kristel Paulissen

KP

Statistics

Publications

2

Citations

47

H-Index

2

Active since

2005

Affiliations

Hasselt University(Current)

Kristel Paulissen is an author at Hasselt University specializing in accounting, interactive marketing, and customer satisfaction.

Top concepts

BusinessMarketingAccountingManagementBusiness IntelligenceCustomer SatisfactionInteractive MarketingInformation ManagementTotal Quality ManagementCustomer Relationship Management

Publications per year

2005–2007

2

Publications

2

Voids in the Current CRM Literature: Academic Literature Review and Classification (2000-2005)

Kristel Paulissen, Koen Milis, Malaika Brengman et al. · 2007 · 37 citations

Total Quality Management, Customer Satisfaction, Current Crm Literature +19

Customer Relationship Management Systems Research: Voids in the Current Literature

Kristel Paulissen · Journal of the Association for Information Systems · 2005 · 10 citations · Full text

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