Rita M. Guerra-Báez

Publications

Citations

H-Index

2014

Active since

Affiliations

Universidad de Las Palmas de Gran Canaria(Current)

Rita M. Guerra-Báez is an author at Universidad de Las Palmas de Gran Canaria specializing in hospitality industry, business, and hospitality management.

Top concepts

BusinessManagementHospitality IndustryHospitality MarketingHospitality ManagementOrganizational BehaviorHuman ResourcesTourismMarketingSociology

Publications per year

2014–2016

Publications

Exploring the Influence of Ethical Climate on Employee Compassion in the Hospitality Industry

Pablo Zoghbi‐Manrique‐de‐Lara, Rita M. Guerra-Báez · Journal of Business Ethics · 2014 · 60 citations

Work Attitude, Employee Attitude, Employee Compassion +11

Indispensable, Expendable, or Irrelevant? Effects of Job Insecurity on the Employee Reactions to Perceived Outsourcing in the Hotel Industry

Pablo Zoghbi‐Manrique‐de‐Lara, Jyh-Ming Ting-Ding, Rita M. Guerra-Báez · Cornell Hospitality Quarterly · 2016 · 14 citations

Job Performance, Human Resource Management, Organizational Behavior +20

Customer citizenship as a reaction to hotel's fair treatment of staff: Service satisfaction as a mediator

Pablo Zoghbi‐Manrique‐de‐Lara, Miguel A. Suárez-Acosta, Rita M. Guerra-Báez · Tourism and Hospitality Research · 2015 · 14 citations

Customer Satisfaction, Hospitality, Service Satisfaction +20

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