Concepedia

S. L. Schmidt

SL

1

Publications

377

Citations

1

H-Index

1994

Active since

Affiliations

University of Kentucky(Current)

S. L. Schmidt is an author at University of Kentucky specializing in interactive marketing, customer satisfaction, and management.

Top concepts

BusinessManagementService QualityCustomer SatisfactionInteractive Marketing

Publications per year

1994–1994

1

Publications

1

Multisource Effects on the Satisfaction Formation Process

Diane Halstead, David Hartman, S. L. Schmidt · Journal of the Academy of Marketing Science · 1994 · 377 citations

Customer Satisfaction, Service Quality, Satisfaction Formation Process +4

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