Concepedia

Carl Pfaffenberg

CP

1

Publications

44

Citations

1

H-Index

2006

Active since

Affiliations

Stephen F. Austin State University(Current)

Carl Pfaffenberg is an author at Stephen F. Austin State University specializing in hospitality human resources, customer satisfaction, and business.

Top concepts

TourismBusinessManagementHospitalityHuman ResourcesPerformance StudiesCustomer SatisfactionHospitality ManagementOrganizational BehaviorHospitality Human Resources

Publications per year

2006–2006

1

Publications

1

Locus of Control vs. Employee Empowerment and the Relationship with Hotel Managers' Job Satisfaction

John Salazar, Carl Pfaffenberg, Leta Salazar · Journal of Human Resources in Hospitality & Tourism · 2006 · 44 citations

Employee Involvement, Customer Satisfaction, Hospitality Human Resources +15

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