Concepedia

Koko Safitri

KS

2

Publications

159

Citations

2

H-Index

2022

Active since

Affiliations

Binus University(Current)

Koko Safitri is an author at Binus University specializing in interactive marketing, marketing strategy, and consumer research.

Top concepts

TrustBusinessMarketingManagementService QualityConsumer ResearchMarketing StrategyCustomer SatisfactionInteractive MarketingRelationship Marketing

Publications per year

2022–2023

2

Publications

2

The role of customer e-trust, customer e-service quality and customer e-satisfaction on customer e-loyalty

Ahmad Juwaini, Gusli Chidir, Dewiana Novitasari et al. · International Journal of Data and Network Science · 2022 · 149 citations · Full text

Customer Experience, Customer Satisfaction, Consumer Research +18

Effect of Transformational Leadership, Job Satisfaction, and Interpersonal Communication on Organizational Citizenship Behavior with Organizational Commitment as Mediation Variable at the Tax Office

Sutrisno Sutrisno, Enny Diah Astuti, Koko Safitri et al. · International Journal of Professional Business Review · 2023 · 10 citations · Full text

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