Shimiao Li

Influences of background factors on consumers’ purchase intention in China’s organic food market: Assessing moderating role of word-of-mouth (WOM)

Shimiao Li, Nor Siah Jaharuddin · Cogent Business & Management · 2021 · 71 citations · Full text

Customer Satisfaction, Consumer Motivation, Consumer Study +21

Identifying the key purchase factors for organic food among Chinese consumers

Shimiao Li, Nor Siah Jaharuddin · Frontiers of Business Research in China · 2020 · 38 citations · Full text

Nutrition, Customer Satisfaction, Consumer Study +24

The impact of service quality, self-service technology, and the corporate image on customer satisfaction and customer revisit intention among luxury hotels in Kuala Lumpur, Malaysia

Shimiao Li · International Journal of Services Economics and Management · 2020 · 19 citations

Total Quality Management, Customer Satisfaction, Luxury Hotels +14

The impact of service quality, self-service technology, and the corporate image on customer satisfaction and customer revisit intention among luxury hotels in Kuala Lumpur, Malaysia

Shimiao Li · International Journal of Services Economics and Management · 2020 · 10 citations

Total Quality Management, Customer Satisfaction, Luxury Hotels +14