Giacomo Del Chiappa

Understanding the Relationships between Tourists’ Emotional Experiences, Perceived Overall Image, Satisfaction, and Intention to Recommend

Girish Prayag, Sameer Hosany, Birgit Muskat et al. · Journal of Travel Research · 2015 · 821 citations · Full text

Customer Satisfaction, Tourism Performance, Tourism Supply +17

Knowledge transfer in smart tourism destinations: Analyzing the effects of a network structure

Giacomo Del Chiappa, Rodolfo Baggio · Journal of Destination Marketing & Management · 2015 · 355 citations

Destination Marketing, Knowledge Transfer, Network Science +14

Are you good enough? CSR, quality management and corporate financial performance in the hospitality industry

Stefano Franco, Matteo Giuliano Caroli, Francesco Cappa et al. · International Journal of Hospitality Management · 2019 · 282 citations · Full text

Performance Management, Financial Management, Hospitality Marketing +8

Tourist transformation: Towards a conceptual model

Jessica Mei Pung, Juergen Gnoth, Giacomo Del Chiappa · Annals of Tourism Research · 2020 · 212 citations

Customer Satisfaction, Culture, Business +5

Seniors’ Travel Constraints and Their Coping Strategies

Azadeh Kazeminia, Giacomo Del Chiappa, Jafar Jafari · Journal of Travel Research · 2013 · 186 citations

Family Medicine, Tourism Management, Leisure Study +20