Concepedia

R. Eric Hostler

RE

4

Publications

412

Citations

4

H-Index

2004

Active since

Affiliations

Tennessee Technological University(Current)

Decision Sciences (United States)

York College of Pennsylvania

Virginia Commonwealth University

City University of Hong Kong

R. Eric Hostler is an author at Tennessee Technological University specializing in management, customer satisfaction, and interactive marketing.

Top concepts

ManagementMarketingConsumer BehaviorConsumer ResearchCustomer SatisfactionInteractive MarketingDigital MarketingBusinessStatisticsTechnology

Publications per year

2004–2012

4

Publications

4

Assessing the moderating effect of consumer product knowledge and online shopping experience on using recommendation agents for customer loyalty

Victoria Yoon, R. Eric Hostler, Zhiling Guo et al. · Decision Support Systems · 2012 · 150 citations

Customer Experience, Customer Satisfaction, Recommendation Agents +12

Assessing the impact of recommender agents on on-line consumer unplanned purchase behavior

R. Eric Hostler, Victoria Yoon, Zhiling Guo et al. · Information & Management · 2011 · 115 citations

Customer Satisfaction, Online Customer Behavior, Buying Behavior +12

Assessing the impact of internet agent on end users' performance

R. Eric Hostler, Victoria Yoon, Tor Guimãrães · Decision Support Systems · 2004 · 99 citations

Engineering, Web Performance, E-services +10

Recommendation agent impact on consumer online shopping: The Movie Magic case study

R. Eric Hostler, Victoria Yoon, Tor Guimãrães · Expert Systems with Applications · 2011 · 48 citations

Customer Satisfaction, Online Customer Behavior, Group Recommenders +12

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