Concepedia

Jeffrey Zornitsky

JZ

2

Publications

271

Citations

2

H-Index

1991

Active since

Jeffrey Zornitsky is an author specializing in human resource management, business, and customer satisfaction.

Top concepts

Publications per year

1991–1996

2

Publications

2

Internal Service Quality, Customer and Job Satisfaction: Linkages and Implications for Managers

Roger H. Hallowell, Leonard A. Schlesinger, Jeffrey Zornitsky · Human Resource Planning · 1996 · 260 citations

, , +7

Job Satisfaction, Service Capability and Customer Satisfaction

Leonard A. Schlesinger, Jeffrey Zornitsky · 1991 · 11 citations

, , +4

Rows per page

1–2 of 2