Robert Waldersee - Concepedia

Author

Robert Waldersee

UNSW Sydney

Also Known As

R. Waldersee, Robert Waldersee

Publications

833

Citations

H-Index

Concepts

All Affiliations

UNSW Sydney Queensland University of Technology Australian Federation of Graduate Women New South Wales University of Nebraska–Lincoln

About

Robert Waldersee is an author at UNSW Sydney specializing in business, management, and organizational communication.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	9	9	784
2	Management	9	9	784
3	Education	5	5	602
4	Engineering	1	1	35
5	Social Sciences	1	1	84

Robert Waldersee

Publications

805

Citations

H-Index

Page 1

	Year	Citations
ESPOUSED VALUES AND ORGANIZATIONAL CHANGE THEMES. Boris Kabanoff, Robert Waldersee, Maxine S. Cohen Academy of Management Journal OrganizationsValue TheoryEducationOrganizational BehaviorManagement	1995	331
The sacrificial HR strategy in call centers Catriona Wallace, Geoff Eagleson, Robert Waldersee International Journal of Service Industry Management Customer SatisfactionServices ManagementInternational Human Resource ManagementStrategic Human ResourcesEducation	2000	196
The impact of positive and corrective feedback on customer service performance Robert Waldersee, Fred Luthans Journal of Organizational Behavior Customer SatisfactionBehavioral Decision MakingPsychologySocial SciencesService Quality	1994	84
Espoused Values and Organizational Change Themes Boris Kabanoff, Robert Waldersee, Marcus Cohen Academy of Management Journal Organizational Change ThemesOrganizational CommunicationOrganization DevelopmentChange ManagementManagement	1995	41
Implementing change: matching implementation methods and change type Robert Waldersee, Andrew Griffiths Leadership & Organization Development Journal Software MaintenanceEngineeringChange Impact AnalysisSoftware EngineeringEmployee Support	2004	35
Shared leadership in the implementation of re‐orientations Robert Waldersee, Geoff Eagleson Leadership & Organization Development Journal Instrumental LeadershipEducationHospitalityOrganizational BehaviorManagement	2002	35
Becoming a learning organization: the transformation of the workforce Robert Waldersee Journal of Management Development Cookbook ApproachInformation CollectionWork-integrated LearningEducationHuman Resource Management	1997	23
What do we really know about EAPs? Fred Luthans, Robert Waldersee Human Resource Management Popular EapsHealth PolicyE-servicesEnterprise Resource PlanningManagement	1989	22
Leadership behaviour similarity as a basis of selection into a management team Geoff Eagleson, Robert Waldersee, R.V. Simmons British Journal of Social Psychology	2000	21
Predicting Organizational Change Success: Matching Organization Type, Change Type and Capabilities Robert Waldersee, Andrew Griffiths, Jessica C. Lai Queensland's institutional digital repository (The University of Queensland) Organic OrganizationsOrganizational CharacteristicEducationHuman Resource ManagementOrganizational Behavior	2003	17

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