Margaret Petrella

Publications

Citations

H-Index

2004

Active since

Affiliations

Volpe National Transportation Systems Center(Current)

Margaret Petrella is an author at Volpe National Transportation Systems Center specializing in customer satisfaction, traffic management, and interactive marketing.

Top concepts

MarketingManagementStatisticsEngineeringData ScienceSocial MediaCommunicationSocial ComputingConsumer ResearchTraffic Management

Publications per year

2004–2004

Publications

Comparative Analysis of Customer Response to Online Traffic Information in Two Cities: Los Angeles, California, and Seattle, Washington

Margaret Petrella, Jane Lappin · Transportation Research Record Journal of the Transportation Research Board · 2004 · 42 citations

Customer Satisfaction, Engineering, Consumer Research +19

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