Maame Yaa Antwi is an author at University of Ghana specializing in patient relationship management, customer relationship management, and hospital medicine.
Top concepts
NursingBusinessMarketingManagementQuality Of LifeService QualityHospital MedicineMarketing StrategyCustomer SatisfactionHealth Services Research
Publications per year
2020–2020
2
2
Customer relationship management and patient satisfaction and loyalty in selected hospitals in Ghana
Gordon Abekah‐Nkrumah, Maame Yaa Antwi, Stephen Mahama Braimah et al. · International Journal of Pharmaceutical and Healthcare Marketing · 2020 · 40 citations
Total Quality Management, Customer Satisfaction, Marketing +15
Rows per page
1–2 of 2