Concepedia
Statistics
Publications
7
Citations
272
H-Index
Active since
1996
Affiliations
Nelson Mandela University(Current)
Port Elizabeth Provincial Hospital
M. Tait is an author at Nelson Mandela University specializing in retail banking, business, and marketing.
Publications per year
1996–2019
Quality perceptions in the financial services sector
Christo Boshoff, M. Tait · International Journal of Service Industry Management · 1996 · 109 citations
Management, Marketing, Marketing Management +14
Variables influencing the customer relationship management of banks
Chantal Rootman, M. Tait, J. K. Bosch · Journal of Financial Services Marketing · 2008 · 44 citations
Business, Marketing, Marketing Management +12
Relationship marketing and customer retention lessons for South African banks
Chantal Rootman, M. Tait, Gary D. Sharp · 2011 · 34 citations · Full text
Business, Marketing, Marketing Management +11
Perceptions of service quality by clients and contact-personnel in the South African retail banking sector
Johan Coetzee, Helena Van Zyl, M. Tait · Southern African Business Review · 2013 · 25 citations · Full text
Business, Marketing, Marketing Management +17
An exploratory study on the perceptions of previously educationally disadvantaged first year learners of law regarding university education
M. Tait, Stephanie van Eeden, Mark Tait · South African Journal of Higher Education · 2002 · 24 citations · Full text
Education, Higher Education, Teaching +11
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