Concepedia

Defni Febrian

DF

1

Publications

19

Citations

1

H-Index

2021

Active since

Affiliations

IPB University(Current)

Defni Febrian is an author at IPB University specializing in interactive marketing, structural equation modeling, and consumer research.

Top concepts

TrustBusinessMarketingManagementService QualityConsumer ResearchCustomer SatisfactionInteractive MarketingStructural Equation Modeling

Publications per year

2021–2021

1

Publications

1

The Effect of Benefits Offered and Customer Experience on Re-use Intention of Mobile Banking through Customer Satisfaction and Trust

Defni Febrian, Megawati Simanjuntak, Nur Hasanah · Jurnal Keuangan dan Perbankan · 2021 · 19 citations · Full text

Customer Satisfaction, Mobile Commerce, Service Quality +14

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