Keni Keni

The Role of Perceived Usefulness and Perceived Ease-of-Use toward Satisfaction and Trust which Influence Computer Consumers’ Loyalty in China

Nicholas Wilson, Keni Keni, Pauline Henriette Pattyranie Tan · Gadjah Mada International Journal of Business · 2021 · 150 citations · Full text

Customer Satisfaction, Digital Marketing, Consumer Research +16

The Effect of Website Design Quality and Service Quality toward Repurchase Intention in the E-commerce Industry: A Cross-Continental Analysis

Nicholas Wilson, Keni Keni, Pauline Henriette Pattyranie Tan · Gadjah Mada International Journal of Business · 2019 · 102 citations · Full text

Total Quality Management, Customer Satisfaction, Digital Marketing +19

How Perceived Usefulness and Perceived Ease of Use Affecting Intent to Repurchase?

Keni Keni · Jurnal Manajemen · 2020 · 87 citations · Full text

Customer Satisfaction, Behavioral Decision Making, Use Affecting Intent +16

PENGARUH WEBSITE DESIGN QUALITY DAN KUALITAS JASA TERHADAP REPURCHASE INTENTION : VARIABEL TRUST SEBAGAI VARIABEL MEDIASI

Nicholas Wilson, Keni Keni · Jurnal Manajemen dan Pemasaran Jasa · 2018 · 63 citations · Full text

Customer Satisfaction, Digital Marketing, Consumer Research +18

Pengaruh Brand Awareness, Brand Image dan Customer Perceived Value Terhadap Purchase Intention

Luki Lukmanul Hakim, Keni Keni · Jurnal Manajemen Bisnis dan Kewirausahaan · 2020 · 43 citations · Full text

Customer Satisfaction, Brand Equity, Interactive Marketing +13