Concepedia

Fei Hao

FH

Statistics

Publications

23

Citations

1.4K

H-Index

17

Active since

2020

Affiliations

Hong Kong Polytechnic University(Current)

Fei Hao is an author at Hong Kong Polytechnic University specializing in business, tourism, and hospitality management.

Top concepts

BusinessTourismMarketingHospitality ManagementManagementHospitality IndustryCustomer SatisfactionConsumer ResearchHospitality MarketingHospitality

Publications per year

2020–2024

23

Publications

23

COVID-19 and China’s Hotel Industry: Impacts, a Disaster Management Framework, and Post-Pandemic Agenda

Fei Hao, Qu Xiao, Kaye Chon · International Journal of Hospitality Management · 2020 · 670 citations · Full text

Post-pandemic Agenda, Disaster Management, Global Health +11

Contactless service in hospitality: bridging customer equity, experience, delight, satisfaction, and trust

Fei Hao, Kaye Chon · International Journal of Contemporary Hospitality Management · 2021 · 112 citations · Full text

Customer Experience, Customer Satisfaction, Consumer Research +22

Technological evolution in tourism: a Horizon 2050 perspective

Kaye Chon, Fei Hao · Tourism Review · 2024 · 71 citations

Tourism Management, Tourism Performance, Tourism Supply +23

Residential tourism and eudaimonic well-being: A ‘value-adding’ analysis

Fei Hao, Honggen Xiao · Annals of Tourism Research · 2021 · 63 citations · Full text

Housing, Quality Of Life, Culture +9

Acceptance of contactless technology in the hospitality industry: extending the unified theory of acceptance and use of technology 2

Fei Hao · Asia Pacific Journal of Tourism Research · 2021 · 55 citations · Full text

Customer Satisfaction, Innovation Adoption, Digital Marketing +25

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