Esa Marttila

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Publications

Citations

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Active since

2004

Affiliations

Lappeenranta-Lahti University of Technology(Current)

Esa Marttila is an author at Lappeenranta-Lahti University of Technology specializing in higher education, internationalization of higher education, and international higher education partnerships.

Publications per year

2004–2012

Publications

Issues of delivering quality customer service in a higher education environment

Johanna Julia Vauterin, Lassi Linnanen, Esa Marttila · International Journal of Quality and Service Sciences · 2011 · 40 citations

Business, Higher Education, Marketing +13

Extending a multimedia medical record to a regional service with electronic referral and discharge letters

Jarmo Reponen, Esa Marttila, H Paajanen et al. · Journal of Telemedicine and Telecare · 2004 · 27 citations

Computing, Health Informatics, Information Systems +14

Customer Orientation in Higher Education: The Missing Link in International Student Recruitment?

Johanna Julia Vauterin, Lassi Linnanen, Esa Marttila · Industry and Higher Education · 2011 · 15 citations

Education, Higher Education, Marketing +15

Value creation in international higher education

Johanna Julia Vauterin, Lassi Linnanen, Esa Marttila · International Journal of Quality and Service Sciences · 2012 · 11 citations

Business, Higher Education, Marketing +15

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