Abbas Keramati

The role of readiness factors in E-learning outcomes: An empirical study

Abbas Keramati, Masoud Afshari-Mofrad, Ali Κ. Kamrani · Computers & Education · 2011 · 206 citations

Learning Management System, E-learning, Empirical Study +11

A process-oriented perspective on customer relationship management and organizational performance: An empirical investigation

Abbas Keramati, Hamed Mehrabi, Navid Mojir · Industrial Marketing Management · 2010 · 184 citations

Customer Experience, Customer Satisfaction, Relationship Marketing +11

Improved churn prediction in telecommunication industry using data mining techniques

Abbas Keramati, Ruholla Jafari-Marandi, Mohammad Aliannejadi et al. · Applied Soft Computing · 2014 · 170 citations

Evolutionary Data Mining, Knowledge Discovery In Databases, Engineering +12

Supplier selection and order allocation problem using a two-phase fuzzy multi-objective linear programming

Salman Nazari-Shirkouhi, Hamed Shakouri G., Babak Javadi et al. · Applied Mathematical Modelling · 2013 · 121 citations

Fuzzy Multi-criteria Decision-making, Supply Chain Optimization, Fuzzy Logic +11

Developing a prediction model for customer churn from electronic banking services using data mining

Abbas Keramati, Hajar Ghaneei, Seyed Mohammad Mirmohammadi · Financial Innovation · 2016 · 113 citations · Full text