Concepedia

Muslim Amin

MA

58

Publications

5.3K

Citations

35

H-Index

2008

Active since

Affiliations

Taylor's University(Current)

University of Technology Malaysia

King Saud University

University of Business and Technology

Sunway University

Muslim Amin is an author at Taylor's University specializing in business, management, and marketing.

Top concepts

ManagementBusinessMarketingCustomer SatisfactionConsumer ResearchConsumer BehaviorTourismInteractive MarketingDigital MarketingHospitality Marketing

Publications per year

2008–2024

58

Publications

58

Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty

Muslim Amin · International Journal of Bank Marketing · 2016 · 433 citations

Customer Satisfaction, Online Customer Behavior, Online Banking +15

User satisfaction with mobile websites: the impact of perceived usefulness (PU), perceived ease of use (PEOU) and trust

Muslim Amin, Sajad Rezaei, Maryam Abolghasemi · Nankai Business Review International · 2014 · 395 citations

Customer Satisfaction, Innovation Adoption, Digital Marketing +24

An examination of the relationship between service quality perception and customer satisfaction

Muslim Amin, Zaidi Isa · International Journal of Islamic and Middle Eastern Finance and Management · 2008 · 279 citations

Customer Satisfaction, Service Quality Perception, Service Quality +14

Muslim Amin, Zaidi Isa, Rodrigue Ancelot Harvey Fontaine · International Journal of Bank Marketing · 2013 · 265 citations

Customer Satisfaction, Islamic Banks, Hospitality Marketing +8

Trust, commitment, customer intimacy and customer loyalty in Islamic banking relationships

Mirza Tabrani, Muslim Amin, Ahmad Nizam · International Journal of Bank Marketing · 2018 · 249 citations

Trust Metric, Relationship Marketing, Customer Satisfaction +14

Rows per page

1–5 of 58