Mohd Akmal Faiz Osman

Statistics

Publications

Citations

123

H-Index

Active since

2014

Affiliations

Universiti Teknologi MARA(Current)

Mohd Akmal Faiz Osman is an author at Universiti Teknologi MARA specializing in customer satisfaction management, rebate effects, and customer loyalty.

ORCID

Publications per year

2014–2015

Publications

The Relationship between Loyalty Program, Customer Satisfaction and Customer Loyalty in Retail Industry: A Case Study

Ibhrahim Zakaria, Baharom Ab. Rahman, Abdul Kadir Othman et al. · Procedia - Social and Behavioral Sciences · 2014 · 105 citations · Full text

Business, Marketing, Retail Management +15

Malaysian Computer Professional: Assessment of Emotional Intelligence and Organizational Commitment

Mohamad Noorman Masrek, Mohd Akmal Faiz Osman, Zaharuddin Ibrahim et al. · Procedia - Social and Behavioral Sciences · 2015 · 18 citations · Full text

Management, Information Technology, Organizational Behavior +6

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