Concepedia

Baharom Ab. Rahman

BA

2

Publications

119

Citations

2

H-Index

2013

Active since

Affiliations

Universiti Teknologi MARA(Current)

Baharom Ab. Rahman is an author at Universiti Teknologi MARA specializing in strategic management, knowledge management, and information management.

Top concepts

BusinessMarketingManagementBusiness AnalyticsKnowledge TransferMarketing StrategyKnowledge ManagementStrategic ManagementBusiness IntelligenceCustomer Satisfaction

Publications per year

2013–2014

2

Publications

2

The Relationship between Loyalty Program, Customer Satisfaction and Customer Loyalty in Retail Industry: A Case Study

Ibhrahim Zakaria, Baharom Ab. Rahman, Abdul Kadir Othman et al. · Procedia - Social and Behavioral Sciences · 2014 · 105 citations · Full text

Investigating the Relationship between Customer Knowledge Management and Knowledge Sharing among Insurance Companies in Malaysia

Ahmad Suffian Mohd Zahari, Baharom Ab. Rahman, Abdul Kadir Othman et al. · Asian Social Science · 2013 · 14 citations · Full text

Customer Satisfaction, Business Intelligence, Knowledge Dimensions +18

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