Concepedia
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Publications
1
Citations
35
H-Index
Active since
1998
Joseph Tama is an author specializing in customer satisfaction, business, and quality standards.
Top concepts
DesignBusinessManagementQuality ControlQuality AssuranceQuality StandardsStrategic ManagementBusiness IntelligenceCustomer SatisfactionInformation Management
Publications per year
1998–1998
The information requirements of total quality management
Khalil F. Matta, Houn‐Gee Chen, Joseph Tama · Total Quality Management · 1998 · 35 citations
Total Quality Management, Customer Satisfaction, Quality Assurance +15
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