Concepedia
Statistics
Publications
1
Citations
21
H-Index
Active since
2016
Farid Bakhtazma is an author specializing in business, hospitality management, and customer satisfaction.
Top concepts
BusinessMarketingManagementService QualityCustomer ServiceConsumer BehaviorConsumer ResearchCustomer SatisfactionHospitality MarketingHospitality Management
Publications per year
2016–2016
The Influence of Service Quality on Restaurants' Customer Loyalty
Yousef Keshavarz, Dariyoush Jamshidi, Farid Bakhtazma · Oman Chapter of Arabian Journal of Business and Management Review · 2016 · 21 citations
Customer Satisfaction, Service Quality, Service Research +9
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