Concepedia

Robert Guang Tian

RG

15

Publications

655

Citations

13

H-Index

2001

Active since

Affiliations

Erskine College(Current)

Huaihua University

Medaille College

Lander University

Hebei University

Robert Guang Tian is an author at Erskine College specializing in management, education, and marketing.

Top concepts

BusinessEducationMarketingManagementCultureConsumer BehaviorConsumer ResearchEthnographyCultural AnthropologyCustomer Satisfaction

Publications per year

2001–2023

15

Publications

15

Return to academic standards: a critique of student evaluations of teaching effectiveness

Charles R. Emery, Tracy R. Kramer, Robert Guang Tian · Quality Assurance in Education · 2003 · 245 citations

Education, Student Outcome, Program Evaluation +21

Customers vs. products: adopting an effective approach to business students

Charles R. Emery, Tracy R. Kramer, Robert Guang Tian · Quality Assurance in Education · 2001 · 92 citations

Customer Experience, Customer Satisfaction, Consumer Research +16

Cross‐cultural communication and emotional intelligence

Michael P. Lillis, Robert Guang Tian · Marketing Intelligence & Planning · 2009 · 41 citations

Group Diversity, Organizational Culture, Organizational Behavior +21

Schoolwork as Products, Professors as Customers: A Practical Teaching Approach in Business Education

Charles R. Emery, Robert Guang Tian · Journal of Education for Business · 2002 · 39 citations

Practical Teaching Approach, Customer Satisfaction, Customer Experience +24

The Impact of Cost on College Choice: Beyond the Means of the Economically Disadvantaged.

Michael P. Lillis, Robert Guang Tian · The Journal of college admissions · 2008 · 30 citations

Social Inequality, Economics, Educational Outcomes +11

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