Nyimas Desy Rizkiyah is an author at Mercu Buana University specializing in quality assurance, quality improvement, and customer satisfaction.
Top concepts
BusinessMarketingManagementEngineeringQuality ControlQuality SystemsService QualityQuality AssuranceQuality StandardsProcess Management
Publications per year
2020–2021
2
2
A systematic literature review of Total Quality Management (TQM) implementation in the organization
Angga Prayoga Permana, Humiras Hardi Purba, Nyimas Desy Rizkiyah · International journal of production management and engineering · 2021 · 82 citations · Full text
Total Quality Management, Customer Satisfaction, Comprehensive Concept +19
Rows per page
1–2 of 2