Concepedia

May Tam

MT

6

Publications

762

Citations

6

H-Index

1998

Active since

Affiliations

Chinese University of Hong Kong(Current)

University of Hong Kong

Hong Kong Polytechnic University

May Tam is an author at Chinese University of Hong Kong specializing in management, business, and industrial organization.

Top concepts

BusinessManagementIndustrial OrganizationHuman ResourcesOrganizational BehaviorMarketingBureaucracyUnemploymentCustomer ServiceWorkforce Development

Publications per year

1998–2010

6

Publications

6

Beyond bureaucracy? Work organization in call centres

Stephen J. Frenkel, May Tam, Marek Korczynski et al. · The International Journal of Human Resource Management · 1998 · 333 citations

On the Front Line: Organization of Work in the Information Economy

Norene Pupo, Stephen J. Frenkel, Marek Korczynski et al. · Labour / Le Travail · 2002 · 224 citations

Work Organization, Human Resource Management, Industrial Organization +20

Service Work in Consumer Capitalism: Customers, Control and Contradictions

Marek Korczynski, Karen A. Shire, Stephen J. Frenkel et al. · Work Employment and Society · 2000 · 152 citations

Customer Experience, Customer Satisfaction, Consumer Research +17

Flexible Employment in Hong Kong: Trends and Patterns in Comparative Perspective

Stephen W.K. Chiu, Alvin Y. So, May Tam · Asian Survey · 2008 · 24 citations · Full text

East Asian Studies, Human Resource Management, Employee Flexibility +20

On the Front Line: Organization of Work in the Information Economy

Amy Wharton, Stephen J. Frenkel, Marek Korczynski et al. · Contemporary Sociology A Journal of Reviews · 2001 · 16 citations

Organizing (Management), Organizational System, Organizational Communication +9

Rows per page

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