Concepedia

Xue-Liang Pei

XP

2

Publications

141

Citations

2

H-Index

2020

Active since

Affiliations

Huaqiao University(Current)

Harbin Institute of Technology

Xue-Liang Pei is an author at Huaqiao University specializing in sales management, customer service, and consumer research.

Top concepts

BusinessMarketingManagementService QualityUser ExperienceCustomer ServiceSales ManagementConsumer BehaviorConsumer ResearchPurchase Intention

Publications per year

2020–2020

2

Publications

2

Does the Effect of Customer Experience on Customer Satisfaction Create a Sustainable Competitive Advantage? A Comparative Study of Different Shopping Situations

Xue-Liang Pei, Jia-Ning Guo, Tung‐Ju Wu et al. · Sustainability · 2020 · 131 citations · Full text

Customer Experience, Customer Satisfaction, Consumer Research +22

Relationship between Entrepreneurial Team Characteristics and Venture Performance in China: From the Aspects of Cognition and Behaviors

Xue-Liang Pei, Tung‐Ju Wu, Jia-Ning Guo et al. · Sustainability · 2020 · 10 citations · Full text

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